FAQ

What if I’m late for my appointment?
In order to respect the time of all of our clients, a patient more than 15 minutes late will be seen as a no-show unless we have been notified ahead of time. Late appointments will end at the originally scheduled time.

Is Acupuncture safe?
When performed by a registered or licensed acupuncturist it’s very low risk and has been used safely for centuries. Cleveland Clinic, Mayo Clinic and The World Health Organization all endorse acupuncture as a safe and effective treatment for many conditions.

Does it hurt?
Acupuncture is relatively painless. You may feel a slight prick when the needle is inserted, followed by a heaviness, numbness or tingling. These sensations are produced when the energy of the body has been accessed and is followed by a feeling over overall relaxation.

How long are acupuncture treatments?
The initial treatment is scheduled at 90 minutes and follow up visits are 60 minutes.

How many visits will I need?
Every client is unique, so the number of visits depends on many factors specific to you including: the severity of the condition, length of time it has been present and lifestyle factors. Generally speaking, we recommend a course of 10 treatments. While some clients see significant change in very few treatments, others may need more than one course for resolution.

In China, it is very common for patients to receive acupuncture many times in a week or even daily. We understand that our lifestyle and medical system are very different here in Michigan. Grand Wellness will help find a solution that best fits your current condition, availability, and financial circumstance.

What do you do with the needles after you use them?
At Grand Wellness we never reuse needles. All of our needles are sterilized during their manufacturing process. Each needle is used once and immediately put into a biohazard box to dispose of responsibly.

Can I receive Acupuncture if I am pregnant?
Acupuncture is not only safe during pregnancy it is a gentle way to relieve many pregnancy and postpartum conditions. We recommend acupuncture through the first trimester to help prevent miscarriage, eliminate morning sickness and alleviate fatigue. But please let us know if you are pregnant so we can make thoughtful choices in your treatment plan.

 

Is Reiki safe?
Yes, it is a form of complementary medicine that many top medical centers, including Harvard, Cleveland Clinic and University of Michigan are currently utilizing in their hospitals and practices. Reiki healing can be performed on everyone no matter their mental or physical condition(s). Sessions can also be combined while undergoing other types of treatment therapies such as: chemotherapy, IVF, physical therapy, and counseling.

Can Reiki still help me if I have no health problems?
Absolutely! Reiki healing helps balance the energy of the mind and body, thus increasing inner peace, tranquility, and clarity.

How do I prepare for a reiki session?
Please dress comfortably, and arrive ready to heal.

How should I feel during a Reiki session?
You may feel a range of sensations throughout the body which can include: warmth, tingling, vibrations and mild pressure. Some clients fall asleep, which is normal when that relaxed. Other clients enter more of a meditative state, where you may see multiple colors, see eyes, people or hear voices. All of which are perfectly normal during meditative states. You will receive the same benefits, whether awake, asleep or in a meditative state.

How should I feel after a Reiki session?
Most commonly people feel relaxed, calmer, and lighter. Some people, however, may experience a heaviness in certain areas of the body such as the shoulders if they’ve been carrying heavy emotional burdens or in the legs if they are an athlete, dancer or runner. These are common areas for stagnant energy to get lodged.

 

Do you offer virtual sessions?
Yes, we understand that our clients schedules can be demanding so we offer our Intuitive coaching sessions online. We will email you a direct link where you can log in to your Jane Account to access the video at the time of the appointment. Our video calls are best experienced on a computer or laptop and unfortunately aren’t supported by iOS devices just yet. So grab your laptop, a comfortable and quiet setting and your session will be ready to go.

What should I expect during my first massage therapy visit?
We will go over your health history form and discuss with you any conditions or concerns that need to be addressed including any specific areas you would like to work on.

How much should I tip?
In general a 15-20% tip is customary, but it is up to the discretion of the client.

How often should I receive a massage?
It depends on what you’re coming in for. Just for de-stressing and working out some knots? Then maybe once a month. Have an injury you’re trying heal? Once a week is best until significant progress has been made. Outside of that, it depends on your goals. We will create a treatment plan specific to your individual needs including factors such as your general health, lifestyle and budget.

What do I wear for a massage?
This really depends on the type of massage you are getting. If you have chosen a massage that uses oils then be prepared to remove clothes from the areas of the body you want worked on. We observe a strict draping policy for your privacy, so completely undressing is appropriate, but if you prefer to wear undergarments, please feel free to do so. If you choose a style of non oil based massage like Shiatsu, Jin Shin Jyutsu, or acupressure than we prefer you leave your clothes on and arrive wearing loose fitting comfortable clothes such as sweats.

Do I have to completely undress?
During your massage, we observe a strict draping policy for your privacy, so completely undressing is appropriate. If you prefer to wear undergarments, please feel free to do so.

Will the massage hurt? Generally the answer is no, but if you are looking for deep tissue work and/or want an area with tissue damage worked on, then yes, there may be some pain. Please keep the practitioner aware of your comfort level while they are working and if the discomfort you are experiencing gets to be too much. Remember, You are in control of your session.

Can I talk during my session?  That’s up to you! Some practitioners are more conversational than others while they are working, but yes, if you’d like to you can talk.  

How will I feel after my massage treatment?
Most people feel very relaxed.  There may be some achy sensations if you opted for a deep treatment. Overall, clients most often feel much looser … it may take walking around for a few minutes before your body feels adjusted to its new state of freedom.

Aftercare… what should I do after my massage treatment?
Massage, especially a deep massage can flush out a lot of old garbage that has been stored in the tissue, so it’s a good idea to drink plenty of water to help the body with this flush. We recommend not doing any extreme physical workouts like weight lifting or long distance running afterwards so that your body can fully integrate the treatment. Walking or light Yoga, on the other hand, are good exercises to help your body integrate a treatment.

When should I not get a massage?
It is not the right time for your massage if you are sick, have a widespread skin rash, or a severe acute injury. There are times that a massage can help with severe acute injuries, but you are better off first seeing you’re MD. This might also be a great time to try Acupuncture!

Is it safe to have massage when I’m pregnant?
Yes! Massage can be very beneficial throughout all the stages of your pregnancy.  Please request a prenatal massage when you book your appointment and remind your practitioner at the start of your treatment.

Should I shave my legs before a treatment?
That’s up to you, but it will not effect the massage. 🙂

What should I wear?
Please wear loose-fitting, comfortable clothing as you will leave them on throughout the session.

How does the practitioner know what I want to work on? Great question! Once you schedule your appointment, there will be a new patient 1:1 Movement Therapy intake form for you to complete. After completion, the practitioner will reach out to you via email to confirm what you would like your first session to cover.

Do I need to bring any props? Nope! For the yoga sessions, if you want to use your own mat, feel free to bring your own. Otherwise, we will have one for you. Bolsters, blocks, and towels will be available for assistance. We do encourage you to bring a water bottle to the session.

Ready to feel better? Let’s start your wellness journey!

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Popular Services:

Acupuncture  /  Massage  /  Bodywork  /  Reiki + Intuitive Coaching